topic Supscription failed in iOS (iPhone, iPad)

Supscription failed

Japplelp — Fri, 04 Mar 2016 19:27:08 GMT

Hello,

today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞

Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the error?

Re: Supscription failed

kbrooksc — Sat, 05 Mar 2016 03:07:11 GMT

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.