topic Re: Spotify Crashed? 3.16.2016 in iOS (iPhone, iPad)

Spotify Crashed? 3.16.2016

12177263959 — Mon, 21 Mar 2016 16:33:24 GMT

Hey Everyone,

This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let you go to artists' pages or share music on social media. Also, on the mac, it will not let you see what your friends are listening to. I use spotify at pretty much every minute of the day, everyday. Problems started this morning at around 9 am eastern.

Can someone let me know if they are aware of these problems, and are working to fix them?

Thanks,

Matt

Re: Spotify Crashed? 3.16.2016

Nico — Mon, 21 Mar 2016 16:43:33 GMT

Hey, @12177263959! Welcome to the Spotify Community. ^^

Spotify got some service problems at the moment. But Spotify is already looking on it.

Be sure to check out @SpotifyStatus for more updates. ^^ *Tweet*

Peace

Re: Spotify Crashed? 3.16.2016

jean3601 — Mon, 21 Mar 2016 17:07:34 GMT

Hey @12177263959

Regarding the iPhone problems:

I just tested and I am not experiencing these issues. So let's try some troubleshooting:

I suggest you try a clean reinstall and see if this helps, This usually fixes most problems 🙂

Note: This will remove any saved offline tracks and cache 🙂

Regarding The Friend Feed:

Spotify is always testing features in order to gather feedback and to make improvements 🙂

Re: Spotify Crashed? 3.16.2016

jean3601 — Mon, 21 Mar 2016 17:08:04 GMT

@Nico

Beat me 😛