topic Mobile data usage in iOS (iPhone, iPad)

Mobile data usage

johannes1702 — Tue, 19 Apr 2016 05:52:00 GMT

Hi,

I had to install a backup on my iPhone after an exchange of the device and then Spotify had to download my library. I did this using my wifi and all songs are downloaded again - at least Spotify is not showing that a download is still in progress.

However suddenly my data volume was eaten up while using Spotify outside my wifi. Still all songs are still on the device. I switched off mobile data for Spotify in the iOS settings but when I switch it on again I have the data drain again. 😕

Any ideas? I have only one other subscribed playlist but it is also fully synced.

BR Johannes

Re: Mobile data usage

MattSuda — Wed, 27 Apr 2016 03:39:22 GMT

Hey @johannes1702

Are you still having problems with high data usage?

This was recently fixed:

https://community.spotify.com/t5/Ongoing-Issues/High-Data-Usage-on-iOS-App-5-4-0/idi-p/1330089

Re: Mobile data usage

razum — Thu, 20 Oct 2016 15:03:22 GMT

I have the same problem. I have about 30GB of offline music on my iPhone, I don't listen to any song which is not downloaded but still, I've got about 100MB of mobile data drain per day... that is crazy. Any suggestions? I already tried reinstalling the app and download the music again, but it is just the same.