topic Re: Disappointed! in iOS (iPhone, iPad)

Disappointed!

ll53 — Sun, 24 Apr 2016 00:51:26 GMT

this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when they are out!what is this??????????????????????? who can call me so i can get my money back and cancel my account , some albums dont even play!

Re: Disappointed!

kbrooksc — Sun, 24 Apr 2016 01:52:31 GMT

Hey there @ll53!

Sorry to hear you're having trouble! Do you mind posting here what is going on? Maybe I can help out a little.

Re: Disappointed!

ll53 — Sun, 24 Apr 2016 02:07:36 GMT

thank you but is there any where where i can call becuase I am so disappointed I just want to cancel my premium subscription, I want to play the new adele album which basically came out a century ago and none of the songs play, I already restrated it logged in and out and nothing has worked. another thing I have noticed is that songs come out on apple music and then we have to wait like two weeks for us to have it.

Re: Disappointed!

kbrooksc — Sun, 24 Apr 2016 02:29:15 GMT

Hey!

So there isn't a phone number to contact Spotify, but you can always use their Twitter Handle @SpotifyCares or Facebook Page Spotify Cares.

Regarding the music, different artists and labels have rules on when they release their music. Spotify gets new music every friday, so keep an eye out on those dates.

Hope that helps!