Lost playlist

RavenSchneider — Sat, 23 Apr 2016 11:44:04 GMT

Hi.

I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing.

I am absolutely sure I logged in to the right account. I have logged out and in again. I have deleted and reinstalled the app. Nothing has worked.

I read another post in here saying that the playlist would come back if another one was created. I tried and it worked. My playlist came back, but I was only able to play one song, then every other song stopped working. When I closed the app again, both playlists disappeared.

I have a windows phone, too, and nothing is changed on it.

Any ideas?

/Raven

Re: Lost playlist

MattSuda — Wed, 27 Apr 2016 08:12:17 GMT

Hey @RavenSchneider

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

topic Re: Lost playlist in iOS (iPhone, iPad)

Lost playlist

Re: Lost playlist