topic Re: Spotify Premium Problem in iOS (iPhone, iPad)

Spotify Premium Problem

Rolltide1000-us — Thu, 28 Apr 2016 11:02:07 GMT

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12 dollar or so charge on my card for nothing. I dont want to buy Spotify again, someone please help. Ive tried all the trouble shooting. Itunes even says im subscribed in the view account section.....someone help me!!

Re: Spotify Premium Problem

Rolltide1000-us — Thu, 28 Apr 2016 11:06:48 GMT

Deleted app, Reinstalled, used my max skips, asked me to upgrade to Spoofy Premium, did that, bought again, Itunes said I already had the subscription and then it unlocked everything. So im hoping it didnt charge me twice. If it did what do I do?

Re: Spotify Premium Problem

osornios — Thu, 28 Apr 2016 23:28:38 GMT

@Rolltide1000-us

Did you get an email receipt for your purchase?

You can login to the website to check the status of your subscription here:

https://www.spotify.com/account/subscription/

and also check your receipts here:

https://www.spotify.com/account/subscription/receipt/

Since your using itunes to pay, here are Apple's instructions on how to manage your account:

https://support.apple.com/en-us/HT202039