https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium/m-p/1336265#M59363 <P>Hi @<SPAN>kathymatsui,</SPAN></P><P>&nbsp;</P><P><SPAN>Best to get in touch with the Support team either via <A href="https://support.spotify.com/contact-spotify-support/" target="_self">email</A>&nbsp;or <A href="https://twitter.com/SpotifyCares/" target="_self">Twitter</A>. You might want to check with your mobile service provider as well on the promotion you're trying to register on your mobile.</SPAN></P><P>&nbsp;</P><P><SPAN>Hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Sat, 30 Apr 2016 08:08:46 GMT user-removed 2016-04-30T08:08:46Z https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium/m-p/1336159#M59356 Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well. Hope you can help me out.. I had no issues with my spotify with GoSurf 299 before.. -kathymatsui Fri, 29 Apr 2016 22:55:45 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium/m-p/1336159#M59356 kathymatsui 2016-04-29T22:55:45Z https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium/m-p/1336265#M59363 <P>Hi @<SPAN>kathymatsui,</SPAN></P><P>&nbsp;</P><P><SPAN>Best to get in touch with the Support team either via <A href="https://support.spotify.com/contact-spotify-support/" target="_self">email</A>&nbsp;or <A href="https://twitter.com/SpotifyCares/" target="_self">Twitter</A>. You might want to check with your mobile service provider as well on the promotion you're trying to register on your mobile.</SPAN></P><P>&nbsp;</P><P><SPAN>Hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Sat, 30 Apr 2016 08:08:46 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium/m-p/1336265#M59363 user-removed 2016-04-30T08:08:46Z