topic Re: Music disappear in iOS (iPhone, iPad)

Music disappear

user-removed — Mon, 28 Mar 2016 16:06:55 GMT

All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of music to loose if I can't get it fixed

Re: Music disappear

Nico — Mon, 28 Mar 2016 16:09:59 GMT

Hey @user-removed! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

Peace

Re: Music disappear

Hotblack — Tue, 29 Mar 2016 08:27:49 GMT

I had a problem recently with my playlists and music vanishing on my iPad, completely restarting my device (holding the power button, sliding to power off when prompted, then pressing the power button again to turn the iPad on) solved it. Maybe this is worth a try?

Re: Music disappear

Iampoly — Fri, 10 Jun 2016 01:08:04 GMT

All music which I had on my phone before upgrading to premium disappeared after getting premium. Can you tell me why?