topic Re: Spotify iOS 4 shuts down in iOS (iPhone, iPad)

Spotify iOS 4 shuts down

Hypzone — Thu, 02 Aug 2012 15:13:55 GMT

Hello,

When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4

I can't update my iPhone to iOS 5 cuz I have the older phone.

Re: Spotify iOS 4 shuts down

Hypzone — Fri, 03 Aug 2012 07:57:18 GMT

Anyone?

Re: Spotify iOS 4 shuts down

Juliki — Fri, 03 Aug 2012 21:26:25 GMT

Yes I have the same problem and I bought the premium. I can't find any solution in internet. Please help!!!!

Re: Spotify iOS 4 shuts down

star7anne — Fri, 03 Aug 2012 21:35:59 GMT

I have this same problem 😞

Re: Spotify iOS 4 shuts down

hydraman99 — Fri, 03 Aug 2012 22:19:13 GMT

I've got the same issue on an iPod touch, can't update to Spotify IOS5, please avise, I'm a paying customer. Not that keen on MOG features, but if I'm paying a monthly fee, it won't be for an app that constantly crashes.

Re: Spotify iOS 4 shuts down

star7anne — Sat, 04 Aug 2012 06:41:16 GMT

I actually have iOS5 on the iPhone 4S and I have the same issue. I can get through about half a song before the program freezes up and won't finish the song. I can toggle between the options ( radio, search, playlists), but once it's frozen, no songs will play useless I log out. At that point, the cycle restarts when I log back in. I have tried deleting and reinstalling the app without any luck.

Re: Spotify iOS 4 shuts down

jaypers — Sat, 04 Aug 2012 11:36:09 GMT

Ditto I am beginning to wonder why I pay for premium now? Any help greatly appreciated.

Re: Spotify iOS 4 shuts down

Juliki — Sat, 04 Aug 2012 23:05:38 GMT

I'm trying to unsubscribe to premium until they resolve the issue.

Re: Spotify iOS 4 shuts down

star7anne — Sun, 05 Aug 2012 02:58:09 GMT

I was able to resolve my issues by uninstalling Spotify, restarting my phone, then reinstalling Spotify .

Re: Spotify iOS 4 shuts down

hydraman99 — Sun, 05 Aug 2012 04:25:40 GMT

I've deleted the app and restarted I don't know how many times, still the same exact issue.

Re: Spotify iOS 4 shuts down

Hypzone — Mon, 06 Aug 2012 11:46:00 GMT

I've also tried that, NOTHING WORKS!

Re: Spotify iOS 4 shuts down

Hypzone — Thu, 09 Aug 2012 06:39:10 GMT

Still no solution, Spotify Community?

Re: Spotify iOS 4 shuts down

Juliki — Thu, 09 Aug 2012 09:29:54 GMT

I don't understand why Spotify Community don't answer. What happen?

Re: Spotify iOS 4 shuts down

Hypzone — Sat, 11 Aug 2012 19:17:59 GMT

Ok, let's give this a new try, Spotify Community give us an answer!

Re: Spotify iOS 4 shuts down

Hypzone — Mon, 27 Aug 2012 22:05:10 GMT

Still need this fixed, SPOTIFY ????????????

Re: Spotify iOS 4 shuts down

hydraman99 — Mon, 27 Aug 2012 22:43:39 GMT

They don't care! I cancelled my premium account, they still didn't care. I signed up for MOG, missing a few features, but at least the app doesn't crash constantly!

Re: Spotify iOS 4 shuts down

user-removed — Mon, 27 Aug 2012 23:01:24 GMT

Hey folks!

There is no updates for now to this. However anyone isn't ignored.

Watch this space for updates!

Re: Spotify iOS 4 shuts down

Juliki — Mon, 27 Aug 2012 23:09:45 GMT

Yes, they don't say anything. This my last month in Spotify with premium account. I'm gonna change to Grooveshark ( Mog is not aveilable in Spain yet). It's a pity but the worst is that they don't answer a word.

Re: Spotify iOS 4 shuts down

user-removed — Mon, 27 Aug 2012 23:17:39 GMT

Spotify does not comment about timeline. They do not want to promise anything. You know, it's not so good when you are promised to receive update tomorrow by company, but they can't provide this update tomorrow with reason they got problems resolving this (for example) and they need more time to fix. Spotify want to release high quality apps.

Spotify is working hard to improve service and product itself, so be like teddy bear with Spotify. You, customer, is Spotify's best friend. Thank you for understanding. Hopefully you keep using Spotify.

I'm sorry that there is no timeline when this problem will be fxed. But problem isn't ignored.

Re: Spotify iOS 4 shuts down

hydraman99 — Mon, 27 Aug 2012 23:15:39 GMT

They were no help in emails either.Basically told me they didn't care about this version of the app, which is an awful way to take care of paying customers!