topic Re: Bought Spotify Student in iOS (iPhone, iPad)

Bought Spotify Student

rociodelaluna96 — Sun, 10 Jul 2016 01:10:21 GMT

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Re: Bought Spotify Student

Hubo — Sun, 10 Jul 2016 11:29:05 GMT

Hi there!

Sometimes the Spotify app needs to refresh some data, could you try to logout and log back in? If you still have issues after that, just let me know by replying in this thread!

Good luck and have a nice day!

Re: Bought Spotify Student

rociodelaluna96 — Wed, 13 Jul 2016 13:52:56 GMT

I did it and nothing 😕

Re: Bought Spotify Student

Hubo — Wed, 13 Jul 2016 14:21:46 GMT

Hmm... Maybe you have multiple accounts, you could check using this guide. If this is not the case I'd suggest you contact Spotify Support using this form.

Have a nice day and good luck! 🙂

Re: Bought Spotify Student

rociodelaluna96 — Sat, 16 Jul 2016 02:29:22 GMT

Hey! I checked and i dont have two accounts. Now the problem is that i tried to buy Spotify Student again and now it says that my card is from a non-Spotify country.. I really dont understand im getting a bit tired

Re: Bought Spotify Student

Hubo — Sat, 16 Jul 2016 10:10:31 GMT

Hmm.. I suggest you'd contact Spotify Support using this page: https://support.spotify.com/is/contact-spotify-support
Good luck 🙂