topic Re: Can't queue right now in iOS (iPhone, iPad)

Can't queue right now

dblanda — Fri, 15 Jul 2016 17:01:05 GMT

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and there is no update available for Spotify.
It says "Sorry! You can't queue this content while conected with another device".
The only device that shows is the IPhone I'm trying to use. I did change my password today. I already reset the IPhone.

Re: Can't queue right now

raiverboy — Fri, 15 Jul 2016 17:14:46 GMT

hey dblanda!

on your account-page on the spotify.com website, there should be an option like "logout from all devices"

Have you tried that already?

Re: Can't queue right now

dblanda — Fri, 15 Jul 2016 17:26:52 GMT

Just tryed, didin't work :// I notice that I only can't choose the songs that are gray, that are not available offline. But I'm connected with wifi.

Re: Can't queue right now

raiverboy — Fri, 15 Jul 2016 17:31:42 GMT

Well it looks like those songs may not be available in your country.

That sometimes happens due to restrictions by the content-owner.

Those songs become gray as they are catalogued, but not available for playblack.

Re: Can't queue right now

CailynRossiter — Sun, 11 Sep 2016 04:07:10 GMT

I am having the exact same problem, except I did not change my country, or change my password. The only thing I did was accidently log into my account on my Macbook. I quickly logged out and did the whole thing with "sign out everywhere" and disconnected all devices. I logged back in on my iphone and it still is giving me the same message "Sorry! You can't queue this content while connected to another device." It only shows that I am connect to the one iPhone that I am trying to set up a queue for. I don't know what else to do. I've logged out of everything on every device. I've restarted every device. A large part of the reason I chose to pay for spotify was to be able to pick which songs are next. This is very frustrating, please help!

Re: Can't queue right now

arudberg — Sat, 08 Oct 2016 13:48:43 GMT

I am having the same problem, and I also can't add songs to my playlists for the same reason! None of the solutions proposed above worked. Please help!

Re: Can't queue right now

Nolanm11 — Sat, 29 Jul 2017 17:00:14 GMT

It got fixed when I deleted the app, restarted my phone then re-downloaded the app and logged in and it was all good again