topic Accidentally Deleted Playlist Help in iOS (iPhone, iPad)

Accidentally Deleted Playlist Help

Ajwojo — Fri, 15 Jul 2016 19:26:42 GMT

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted.

Am I able to restore my iPhone to a backup from yesterday before this happened so I can get my song playlist back??

Re: Accidentally Deleted Playlist Help

Bittencourt — Fri, 15 Jul 2016 21:23:14 GMT

Hi @Ajwojo, welcome to the community!

Don't worry, it’s easy to get it back:

Log in to your Account overview here.
Click Recover playlists in the left panel.
Click RESTORE for the playlist you want to recover.
Open your Spotify app. The playlist will be at the bottom of your playlist collection!

Re: Accidentally Deleted Playlist Help

Ajwojo — Fri, 15 Jul 2016 22:39:10 GMT

Thank you, I looked and there was no recover playlist available, I think when my phone was about it deleted about all my songs except for about 10-15. Am I stuck getting all these songs again or is there any other options

Re: Accidentally Deleted Playlist Help

Bittencourt — Fri, 15 Jul 2016 23:31:25 GMT

Well you have a chance to get them back, but I can not promise. I've seen a couple of similar cases with a happy ending 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this.

You can also Tweet / DM @SpotifyCares.

Good luck!