https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1410229#M62833 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6619879">@Bigomichael</a>,</P> <P>&nbsp;</P> <DIV>Did you get an email receipt for your subscription purchase?</DIV> <DIV>&nbsp;</DIV> <DIV> <DIV> <P>In it, it shows the Spotify username you paid for:</P> <P>&nbsp;</P> <PRE space="preserve">Username/ID: xxxxxxx<BR clear="none" /><BR clear="none" /></PRE> <P>Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.</P> <P>&nbsp;</P> <P>If you didn't get any email receipt, sometimes the amount gets '<A href="https://support.spotify.com/us/account_payment_help/managing_payments/pending-charges/" target="_blank" shape="rect">on hold</A>' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.</P> </DIV> </DIV> Wed, 03 Aug 2016 04:16:37 GMT osornios 2016-08-03T04:16:37Z https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1410214#M62832 I paid to get premium and my account doesn't change to premium it just stays on free and it already charged<BR />my bank account the $5 and some odd change<BR />help please!!! Wed, 03 Aug 2016 03:26:53 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1410214#M62832 Bigomichael 2016-08-03T03:26:53Z https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1410229#M62833 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6619879">@Bigomichael</a>,</P> <P>&nbsp;</P> <DIV>Did you get an email receipt for your subscription purchase?</DIV> <DIV>&nbsp;</DIV> <DIV> <DIV> <P>In it, it shows the Spotify username you paid for:</P> <P>&nbsp;</P> <PRE space="preserve">Username/ID: xxxxxxx<BR clear="none" /><BR clear="none" /></PRE> <P>Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.</P> <P>&nbsp;</P> <P>If you didn't get any email receipt, sometimes the amount gets '<A href="https://support.spotify.com/us/account_payment_help/managing_payments/pending-charges/" target="_blank" shape="rect">on hold</A>' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.</P> </DIV> </DIV> Wed, 03 Aug 2016 04:16:37 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1410229#M62833 osornios 2016-08-03T04:16:37Z