https://community.spotify.com/t5/iOS-iPhone-iPad/major-problems/m-p/1422198#M63390 <P>One, this community thing is annoying when i just want to report a problem to Spoitfy not the users!&nbsp;</P><P>I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and an ipod. I have the offline option clicked and the playlist downloaded but then it stops working and undownloads them sometimes in the middle of the list! which sucks when I'm out driving or somewhere with no wifi or network!&nbsp;</P><P>&nbsp;</P><P>This program is a bit pricey as it is and now it's not even working! .....&nbsp;</P><P>If I have to be online I might as well use Youtube!&nbsp;</P> Thu, 18 Aug 2016 16:17:36 GMT jacdimmer 2016-08-18T16:17:36Z https://community.spotify.com/t5/iOS-iPhone-iPad/major-problems/m-p/1422198#M63390 <P>One, this community thing is annoying when i just want to report a problem to Spoitfy not the users!&nbsp;</P><P>I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and an ipod. I have the offline option clicked and the playlist downloaded but then it stops working and undownloads them sometimes in the middle of the list! which sucks when I'm out driving or somewhere with no wifi or network!&nbsp;</P><P>&nbsp;</P><P>This program is a bit pricey as it is and now it's not even working! .....&nbsp;</P><P>If I have to be online I might as well use Youtube!&nbsp;</P> Thu, 18 Aug 2016 16:17:36 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/major-problems/m-p/1422198#M63390 jacdimmer 2016-08-18T16:17:36Z https://community.spotify.com/t5/iOS-iPhone-iPad/major-problems/m-p/1422211#M63391 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/6819169">@jacdimmer</a>!</P> <P>&nbsp;</P> <P>That's not cool, we're sorry to hear about this.</P> <P>&nbsp;</P> <P>If you're looking to get in touch with Support you can reach them via:<BR /><BR />1. Email -&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}"><A class="in-cell-link" href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">https://www.spotify.com/about-us/contact/contact-spotify-support/</A></SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}">2. Twitter -&nbsp;<A href="https://twitter.com/SpotifyCares" target="_blank">https://twitter.com/SpotifyCares</A></SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}">3. Facebook -&nbsp;<SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey, we\u2019re here to help! Could you send us a private message with your account\u2019s email address: https://www.facebook.com/SpotifyCares? We\u2019ll keep an eye out for it :)&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}"><A href="https://www.facebook.com/SpotifyCares" target="_blank">https://www.facebook.com/SpotifyCares</A></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}"><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey, we\u2019re here to help! Could you send us a private message with your account\u2019s email address: https://www.facebook.com/SpotifyCares? We\u2019ll keep an eye out for it :)&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}">We'd also be happy to help though.</SPAN></SPAN></P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}"><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey, we\u2019re here to help! Could you send us a private message with your account\u2019s email address: https://www.facebook.com/SpotifyCares? We\u2019ll keep an eye out for it :)&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}">If you'd like us to see what we can suggest, can you let us know the device, operating system, and version of Spotify this is happening on?</SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;https://www.spotify.com/about-us/contact/contact-spotify-support/&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}"><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hey, we\u2019re here to help! Could you send us a private message with your account\u2019s email address: https://www.facebook.com/SpotifyCares? We\u2019ll keep an eye out for it :)&quot;}" data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}">Thanks, and take care <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></SPAN></P> <P>&nbsp;</P> Thu, 18 Aug 2016 16:31:53 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/major-problems/m-p/1422211#M63391 Melody 2016-08-18T16:31:53Z