topic Major log in problems in iOS (iPhone, iPad)

Major log in problems

gothiccat1 — Mon, 05 Sep 2016 22:28:38 GMT

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it says my email is through Facebook but when I press log in through Facebook it says doesn't exist....

Re: Major log in problems

mzwagemakers — Tue, 06 Sep 2016 08:40:38 GMT

So if I understand it correctly:

You want to login via Facebook but it won't let you because Facebook says it is already authorized?

Check a manual I've written a few weeks ago to resolve this issue.

https://community.spotify.com/t5/Accounts-and-Subscriptions/Tutorial-Relink-Spotify-app-to-Facebook/m-p/1417911#M218728

However it could be that some other connected apps also need to reconnect to Facebook....

Let me know if it did the trick or if something is unclear.

Re: Major log in problems

gothiccat1 — Tue, 06 Sep 2016 18:19:15 GMT

Thank you. I just now tried it but still nothing. I messaged Spotify finally telling them what's going on.

Re: Major log in problems

gothiccat1 — Tue, 06 Sep 2016 19:11:38 GMT

Ok I finally fixed it!!!
If any of you have this problem listen. Try to long on to it if you have it on your PlayStation. I did it multiple times till finally it let me on. I sent a change of password email and I was in!