Play queue automatically cleared

pressdarling — Fri, 23 Sep 2016 08:11:55 GMT

Hi,

It seems that many users use the play queue in different ways. Here's how I use it:

Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service better than any other);
Add it to my play queue;
As I play through, queue up any interesting albums/artists I discover in there as I go through;
Get really annoyed every month or so when the 50-150 tracks I have queued up suddenly disappear with no reason.

Few questions, then:

Why is the play queue being randomly cleared? This happens on app updates sometimes, not on other times. Sometimes there's no update, just a complete loss of the play queue. Recently both my iOS and Windows apps updated, losing me about 90 songs. I beg you for persistence.
Please stop actively doing things that make me want to cancel the service. (This isn't a question.)
Can there be an option to save the current play queue as a playlist?
Can you please stop actively clearing the play queue?
Please?

It would be ideal if there were a way to maintain play queues between devices, as there was previously.

I'm a premium member and have been for about 3 years, and a loud advocate for Spotify above other services - with good reason. But this is so frustrating that I'd rather cancel, even if briefly enough to discover that the other services are probably as bad and cancelling was a mistake. But c'mon. Be better. Please.

topic Play queue automatically cleared in iOS (iPhone, iPad)

Play queue automatically cleared