topic Re: Log in button not responding in iOS (iPhone, iPad)

Log in button not responding

RevanUK — Wed, 21 Sep 2016 17:32:01 GMT

I just got an iPhone 7 Plus and installed Spotify. When I open the app, I get the screen with the options to either log in or sign up, but neither button responds when I press it. Is this an issue with iOS 10? I can't work it out.

Re: Log in button not responding

CarlSpackler — Wed, 21 Sep 2016 21:10:58 GMT

Same issue... came on here looking for answers

Re: Log in button not responding

SuperChud — Sat, 24 Sep 2016 21:36:13 GMT

Same here, wife's new iPhone 7 Plus and can't login to Spotify. Fail.

Re: Log in button not responding

adriank1410 — Sat, 24 Sep 2016 23:53:22 GMT

This is probably issue with iOS 10 compatibility, and should be resolved in new Spotify update. Please report it here maybe: https://community.spotify.com/t5/Ideas/ct-p/newideas

Re: Log in button not responding

hank71 — Mon, 17 Oct 2016 07:51:52 GMT

I had the same problem sometimes on iPhone 7 but not on iPad air 2 with iOS 10. I tried to disconnect wifi and use 4G and then it started working for me, atleast for now. Could it be wifi related issue?

Re: Log in button not responding

OddBod — Fri, 03 Mar 2017 15:30:29 GMT

Had the same issue on a 7 Plus.

I logged in to Spotify via Safari and from there opened the Spotify App (it pops up at the top of the screen asking you if you want to open / install the App). I opened the App from there and when I clicked on login it worked.

Re: Log in button not responding

Danireanne — Wed, 30 Aug 2017 04:46:24 GMT

Am currently having this issue with my new iPad Pro. The app works fine on my iPhone 7+ but won't let me press either log in buttons in the opening screen. Anyone have any suggestions?

Re: Log in button not responding

SallyAl — Mon, 09 Oct 2017 08:46:24 GMT

My New Iphone 7 won't let me log in on the app either no matter what button I press! Did an update with all the apps prior to logging in and think that maybe what the problem is