topic Re: Spotify Family Account Not Working in iOS (iPhone, iPad)

Spotify Family Account Not Working

xpur3tw1nx1 — Sat, 24 Sep 2016 23:52:09 GMT

So I have upgraded to the premium Spotify family account and added 2 members of family to my account but when I listen to my own Spotify and another member of my family play a song on their Spotify it stops my music.

Re: Spotify Family Account Not Working

Algee — Sun, 25 Sep 2016 00:19:00 GMT

Hi there,

You can ask your family members to use their own accounts (not yours), so your listening experience won't be interrupted anymore.

Hope this helps!

Re: Spotify Family Account Not Working

nickfilleul — Sun, 18 Dec 2016 11:12:06 GMT

I have the same problem. A suggested solution I am trying is

go to Account Overview

Sign out Everywhere

Renew your password.

This should force the other family members to use their own accounts properly rather than persist with sharing yours.

If I remember I will post my findings.