topic Re: Tracks disappeared on Library in iOS (iPhone, iPad)

Tracks disappeared on Library

FrenchGuy — Thu, 29 Sep 2016 23:06:32 GMT

Hi Guys,

Got a problem with the ultimate app update on iOS.

The majority of my tracks in Library has disapeared!!

Someone knows what's goin' on and how to fix it ?

Thanks

osornios — Fri, 30 Sep 2016 00:12:48 GMT

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, be sure to use that username, instead of your email address, to login to your account. It's the one with your music.

Also, try logging in a different device to check if your music is there too.

Hope it helps. 🙂

FrenchGuy — Fri, 30 Sep 2016 00:41:43 GMT

Thanks osornios, it works!

I logged on my laptop and my music is still here!

osornios — Fri, 30 Sep 2016 21:49:08 GMT

You're welcome. Glad I was able to help. 🙂