topic Some songs can only be played on the desktop client in iOS (iPhone, iPad)

Some songs can only be played on the desktop client

Microhoo — Sun, 23 Oct 2016 12:08:48 GMT

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Maxim — Sun, 23 Oct 2016 13:00:36 GMT

Are you a Free or Premium user?

Microhoo — Sun, 23 Oct 2016 13:03:12 GMT

Thanks reply,I'm premium user.

Maxim — Sun, 23 Oct 2016 13:07:50 GMT

Can you please do a reinstall of Spotify and then try it again?

Microhoo — Sun, 23 Oct 2016 13:10:23 GMT

I think it should not be re-installed, because my iPod and iPhone can not play, but the desktop client is normal.

Maxim — Sun, 23 Oct 2016 13:12:09 GMT

Reinstalling is a important part of the troubleshooting process. That way, we can see if it was just a temporary app issue or something else. 🙂

Microhoo — Sun, 23 Oct 2016 13:15:50 GMT

eh...maybe I should try this,thanks for help,I will tell you this is useful or not.

Microhoo — Sun, 23 Oct 2016 13:30:37 GMT

Thanks for your help,I can play all the songs now.