topic Music not downloaded? in iOS (iPhone, iPad)

Music not downloaded?

Curlysticks — Wed, 26 Oct 2016 17:39:09 GMT

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which I don't want to do) to download the music I have already downloaded over again. Also when I turn my phone off and on again, it's making me sign in over. What is the issue, I need music asap

Re: Music not downloaded?

user-removed — Sat, 29 Oct 2016 23:53:46 GMT

Hey @Curlysticks!

Thanks for reaching out to the Spotify Community. We'd like to help.

Can you let us know what device, operating system, and Spotify version you’re rocking? Also, do you have any cache-clearing apps on your device? We'll check and see what we can suggest.

Let us know if you have any questions. We'll be here for you 🙂

Sophia,