topic Re: iOS app crashing in iOS (iPhone, iPad)

iOS app crashing

KaydenJensen — Sun, 04 Dec 2016 02:26:18 GMT

iPhone 7 iOS 10.1.1
IPad Air 2 iOS 10.1.1
Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me

Re: iOS app crashing

oliviagscott12 — Tue, 06 Dec 2016 19:35:18 GMT

I would delete the app and re-download if you can and if it still isn't working maybe try and look into see if maybe your wifi is the problem. hope this helps 🙂 happy listening!

Re: iOS app crashing

KaydenJensen — Tue, 06 Dec 2016 19:41:28 GMT

Yeah I've got uninstalled, rebooted, reinstalled on both devices several times and reset wifi. Plus Spotify works on my computer on the same network and nothing else has an issue so it's not on my end. It's a Spotify issue.

Re: iOS app crashing

ImprovNeil — Tue, 06 Dec 2016 22:38:54 GMT

I'm having the same issue. Is it related to the Sonos update today? It's only happening since then.

Re: iOS app crashing

Hyp1 — Fri, 23 Dec 2016 00:47:25 GMT

Happening to me too. It's been 3-4 weeks now. I talked to tech support. They told me to get a new router. not cool.