topic Re: lost devices in iOS (iPhone, iPad)

lost devices

deanC6 — Thu, 05 Jan 2017 23:14:39 GMT

I've been using Spotify premium for 6 months and have two remote devices connected. One is with Chromecast on a TV and the other is with Chromecast audio through my sound system. Worked great until today when both devices no longer show up in my Spotify decvice list. Tried deleting the app from my phone and reloading. Still no good.

Re: lost devices

Hubo — Fri, 06 Jan 2017 01:26:49 GMT

Hey @deanC6! Thanks for coming to the community!

Could you please check the following?

You have the latest firmware installed on your Chromecast device.
Your device is connected to the same WiFi network as your Chromecast.
You have the latest version of Spotify installed.

Let me know how it goes.

Take care!

Re: lost devices

deanC6 — Fri, 06 Jan 2017 02:26:56 GMT

Thanks for your quick comments. Will try it out tomorrow