topic Download errors in iOS (iPhone, iPad)

Download errors

Robweb1 — Sat, 14 Jan 2017 01:28:30 GMT

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usage charges outside my selected networks? Why is this happening?

Re: Download errors

Dreadlord — Sat, 14 Jan 2017 04:52:17 GMT

Hello @Robweb1,

Welcome to Spotify Community!

This error is self-explaining - you have to check if you have free space left on the device.

If you want to download new playlists, you will have to delete all currently downloaded playlists by clearing the cache in the settings.

As for the last question, yes you have to select download to avoid data usage or if you want to listen without connection ( offline ).

Re: Download errors

Robweb1 — Sat, 14 Jan 2017 12:28:38 GMT

Thank you. How do I clear the cache in the settings please?