topic Re: Logging out in iOS (iPhone, iPad)

Logging out

Reecimo — Sat, 21 Jan 2017 12:39:12 GMT

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscription.

Re: Logging out

Hubo — Sat, 21 Jan 2017 18:43:09 GMT

Hey @Reecimo! Welcome to the community!

That's weird! Do you see any error messages when you're being logged out? Let me know!

Take care! 🙂

Re: Logging out

Reecimo — Sun, 22 Jan 2017 09:42:32 GMT

No I recieve no error codes but it previously happened and I signed in when I was connected to wifi and it used all of months data and my £10 safety buffer..
It just asked whether I want to sign up or login

Re: Logging out

Reecimo — Sun, 22 Jan 2017 09:43:34 GMT

When I wasn't connected to wifi*

Re: Logging out

Hubo — Sun, 22 Jan 2017 11:08:24 GMT

Hey @Reecimo!

That's definitely weird! Could you try to reinstall the app and let me know if it happens after that?

Take care! 🙂

Re: Logging out

Reecimo — Mon, 23 Jan 2017 10:54:21 GMT

I deleted and reinstalled the app and it occurred again today..