topic Your Music not loading in iOS (iPhone, iPad)

Your Music not loading

Barbersnapper — Sat, 25 Feb 2017 07:55:06 GMT

My music is not loading. All I'm getting is the 3 dots on the screen continually running. Any solutions to resolving this problem? Only started happening a couple of days ago. I've shut down the App, tried reloading it from the App Store, I've stopped and started the iPad. Still nothing.

Any help,would be appreciated.

Re: Your Music not loading

Mara_F — Sun, 26 Feb 2017 17:58:27 GMT

Hi @Barbersnapper!

Thanks for getting in touch with our Community.

Can you send us the following info:

iOS version.
Screenshot of what you're getting.
Is this happening over WiFi or 3G/4G?

In the meantime, try restarting your device by holding Home + Lock for 10 seconds. Does that help?

Hope to hear back from you soon.