Spotify Keeps Crashing

AddyBunnyxo — Sat, 25 Feb 2017 11:05:50 GMT

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it played for about 5 seconds (while it skipped several times) and then the Spotify app just crashes and it brings me back to my iPad screen.
I tried closing the app and opening it again and also turned the IPad on and off and still the same problem happens.
Any ideas ?

Re: Spotify Keeps Crashing

wingshq — Sat, 25 Feb 2017 14:20:23 GMT

Hi @AddyBunnyxo, welcome to the Spotify Community! Let's try to troubleshoot this issue with you.

First of all, please try a clean reinstallation. This can resolve many common issues.

If you're still having trouble after a reinstall, please let us know the following details:

1. Exact Device (e.g. iPhone 5S)

2. Exact operating system (e.g. iOS 8.3)

3. Spotify app version installed (2.2.0)

4. About how many playlists do you have?

If you could get back to us with those details it would be great. Thanks!

topic Spotify Keeps Crashing in iOS (iPhone, iPad)

Spotify Keeps Crashing

Re: Spotify Keeps Crashing