topic Re: Download button missing in iOS (iPhone, iPad)

Download button missing

Lip2 — Wed, 08 Mar 2017 20:20:11 GMT

Hi,

I have Spotify Premium on an Iphone and I have activated the download function.

However, when I select an artist in my library, the download butto is missing.

Thanks for your help

Re: Download button missing

Erika — Thu, 09 Mar 2017 18:22:22 GMT

Hey @Lip2 and welcome to our Community!

Could you send us a screenshot of this? We'll take a deep look. Also, let us know the device and operating system you're using.

Keep us posted.

Re: Download button missing

user-removed — Fri, 19 Jan 2018 15:26:46 GMT

Im having the same issue I updated to IOS before and had to issue finding my offline library

Re: Download button missing

rommerol — Fri, 19 Jan 2018 16:35:29 GMT

Same **bleep**, it happen today. And the problem star with the IOS update too

Re: Download button missing

FirestarterUKUK — Fri, 19 Jan 2018 17:21:57 GMT

This is such a pain in the **bleep**. Previously I could see all downloaded LPs on one screen by going into the downloaded section. Now it also displays LPs where I've saved one song onto a playlist. Crazy decision, and something I will cancel over.

Re: Download button missing

JJ153 — Sat, 20 Jan 2018 10:54:55 GMT

Recently upgraded to iPhone X and new operating system, and now I’m having same issue. I need a button where I can access all the files I’ve downloaded. Please bring it back!!

Re: Download button missing

aphexacid — Sat, 20 Jan 2018 17:48:21 GMT

Really “moderator”? You didn’t see the other thread with a ton of people complaining? There’s probably 5 threads on it already that I’ve seen.

Now they want to loook “deep” into it smh

Re: Download button missing

JJ153 — Mon, 12 Mar 2018 19:08:13 GMT

I've been waiting since december for this problem to get fixed. I'm getting rid of my spotify subscription and moving to apple music if this isnt' fixed by the time this current month billing cycle is over (which is in around 3 weeks). I like spotify, but the download button missing seems like an easy fix... If you won't pay attention to small details like this, you'll lose more customers besides me.