topic iPhone - No Playlist Update Notifications in iOS (iPhone, iPad)

iPhone - No Playlist Update Notifications

austinpecora — Wed, 22 Mar 2017 20:56:15 GMT

Team,

For about a year now I have not been receiving push notifications on my phone (iPhone 7+, iOS 10.2.1). Out of all of the notifications, I especially liked the notifications that there was an updated playlist (Think the Throwback Thursday playlist update on Thursday morning).

I have detailed below my steps taken and provided screenshots of all of my setting. Please let me know if you can help.

Thank you,

Austin

I have:

Deleted and re-installed the application on my phone
Switched phones from an iPhone 6 to an iPhone 7+ three months ago
Installed Spotify on an iPad (with no notifications either)

Details:

Device: iPhone 7+ iOS 10.2.1 (e.g. iPhone 5, iOS 😎

Premium Family Account

Spotify app version 8.0.0.529

Screenshots:

Re: iPhone - No Playlist Update Notifications

MattSuda — Thu, 13 Apr 2017 09:09:31 GMT

Hey @austinpecora

Unfortunately Spotify is currently not sending playlist update notifications but we're passing on all the feedback about this.

Re: iPhone - No Playlist Update Notifications

austinpecora — Thu, 13 Apr 2017 13:47:27 GMT

This should be removed as a feature from the applications and website then.
It does not make sense to have a non-functioning feature in your customer
facing software.

Re: iPhone - No Playlist Update Notifications

MattSuda — Sat, 15 Apr 2017 00:51:11 GMT

Also, for the push notifications (other than playlist update) that should be working, Spotify is aware of an issue where notifications are not being sent and it's being looked into.

Re: iPhone - No Playlist Update Notifications

giantsxx21 — Sat, 23 May 2020 22:09:48 GMT

Check out my app What's Spinning at https://whats-spinning.life which attempts to solve this exact issue!