topic IOS - Playlists Loading in iOS (iPhone, iPad)

IOS - Playlists Loading

scalv3rt — Wed, 05 Apr 2017 17:33:50 GMT

I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist, the Throbber (loading wheel) appears and I have to wait for the rest of the playlist to load. I wasn't experiencing this issue on previous versions before. In most cases I have to close the app and re-open it again, sometimes more than once.

Re: IOS - Playlists Loading

Hubo — Wed, 05 Apr 2017 18:21:41 GMT

Hey @scalv3rt! Welcome to the Community!

That's not cool. Alright, let's get you back rocking again! Could you reinstall the Spotify app? Let me know if it happens after that.

Have a nice day! 🙂

Re: IOS - Playlists Loading

scalv3rt — Wed, 05 Apr 2017 21:28:24 GMT

Hey @Huib

Unfortunately, I did that and it only took me until now to re-download all my songs offline again. And the same problem occurs.

I don't know if it could be a problem with the app.

Re: IOS - Playlists Loading

tiwill44 — Thu, 06 Apr 2017 18:29:05 GMT

Hey guys, experiencing the same now for a couple of days on the same Spotify app version.
Might be linked to recent iOS update to 10.3 ?
Will.

Re: IOS - Playlists Loading

scalv3rt — Thu, 06 Apr 2017 20:39:21 GMT

Hey Will,

I am currently running IOS 9.3, so it may not be related to the IOS.

Re: IOS - Playlists Loading

Hubo — Sat, 08 Apr 2017 09:29:46 GMT

Hey guys!

Alright, thanks for the info! Is this happening with all playlists? Also, could you restart your device and if that didn't help, your modem/router? Let me know how it goes. 🙂

Have a nice weekend!

Re: IOS - Playlists Loading

tiwill44 — Sun, 09 Apr 2017 13:17:29 GMT

Hey Huib,

For me it's happening with big playlists (+200 tracks), fairly randomly. But restarting the device did not improve it. Nor the network, happens both over wifi or 3G/4G. Even offline mode.
Now upgraded to iOS 10.3.1.

Re: IOS - Playlists Loading

erictonito — Tue, 11 Apr 2017 03:20:06 GMT

I'm experiencing the same issue while scrolling through my larger playlists. I don't think it's an issue with iOS as I've just done the latest update and the problem persists. I did notice that while on wifi, the problem would usually correct itself if I waited it out (usually 20 seconds), but if I'm on 4G, the playlist will remain 'loading' until I close the app.

Re: IOS - Playlists Loading

Hubo — Tue, 11 Apr 2017 14:33:00 GMT

Hey all!

Spotify have released a new version of their app. Is this still happening after you've updated your app? Let me know! 🙂

Have a nice day!

Re: IOS - Playlists Loading

tiwill44 — Tue, 11 Apr 2017 15:06:08 GMT

Just installed the 8.3.0 now
Playlist loading behaviour looks back to normal for me!
W.

Re: IOS - Playlists Loading

Hubo — Tue, 11 Apr 2017 15:08:50 GMT

Hey @tiwill44!

Great to hear things are alright again! Just give me a shout if anything else pops up.

Take care! 🙂

Re: IOS - Playlists Loading

nkatti — Tue, 11 Apr 2017 18:50:16 GMT

This update didn't solve the problem for me. I have a playlist with 1000+ songs, and it does the same thing. This didn't happen before I updated to the last version of Spotify. As you can imagine, it's very frustrating.

Re: IOS - Playlists Loading

nkatti — Tue, 11 Apr 2017 18:51:56 GMT

@huib

Re: IOS - Playlists Loading

scalv3rt — Thu, 13 Apr 2017 16:46:48 GMT

I am having the same exact problem and it isn't going away. The problem appears for me for all playlists. The smallest being 114 and the largest 425.