topic Re: Make the library more functional in iOS (iPhone, iPad)

Make the library more functional

echohead — Mon, 13 Mar 2017 22:37:36 GMT

What happened to "Downloads" in Your Library?

It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "downloads" to hide everything except downloads.

Now it's gone again. Any ideas people. Did spotify take it away? Where did it go?

Re: Make the library more functional

MattSuda — Sat, 15 Apr 2017 05:25:23 GMT

Hey @echohead

Are you still having this problem?

The downloads section is still showing up for me in the iOS app.

Re: Make the library more functional

echohead — Tue, 18 Apr 2017 15:05:25 GMT

I am totally still having this problem. and I'm kinda ticked.

In "My Library" the list is

Your Daily Mix

Playlists

Stations

Songs

Albums

Artists

Podcasts

Where the **bleep** did "downloads" go?

Re: Make the library more functional

MattSuda — Thu, 20 Apr 2017 07:51:05 GMT

Hey @echohead

Thanks for getting back to me. I will pass your feedback on.

Re: Make the library more functional

MattSuda — Thu, 20 Apr 2017 07:52:46 GMT

@echohead

Can you post which Spotify app you are using? Android or iOS? I know you posted this in the iOS section, but having that info confirmed would help.

Re: Make the library more functional

echohead — Thu, 20 Apr 2017 16:01:59 GMT

Yup. Apple iPhone. 5s.

That has no "Downloads" folder in the My Music Area.

Re: Make the library more functional

MattSuda — Sun, 23 Apr 2017 06:06:16 GMT

@echohead

Are you a premium user? The downloads section is for premium users so they can see which music they have downloaded. I know this sounds like common sense, but this info helps troubleshoot and get to the bottom of what could be the problem.

Re: Make the library more functional

echohead — Mon, 24 Apr 2017 14:51:01 GMT

I am a premium user for sure.

Re: Make the library more functional

MattSuda — Wed, 26 Apr 2017 09:44:39 GMT

@echohead

Thanks for your patience.

There have now been a few other reports similar to this and now this problem is being looked into by the team backstage. I'll let you know if I hear any updates.

Re: Make the library more functional

Jim — Fri, 28 Apr 2017 08:46:08 GMT

Hey @echohead!

Thanks for bearing with us. In this case, we'd like to take a further look under the hood.

Can you reach out to the team backstage at the contact form for us? They'll be able to make sure that things are fully up-to-date and will get your rocking in no time 🙂