topic Problem with downloading local files in iOS (iPhone, iPad)

Problem with downloading local files

sg90 — Sun, 16 Apr 2017 20:28:40 GMT

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me?

Thanks.

Re: Problem with downloading local files

Maria_B — Wed, 19 Apr 2017 00:45:59 GMT

Hey @sg90!

Welcome to the Spotify Community.

Can you check the info over here? Also, could you let us know what operating system and Spotify version you're currently using?

On the other hand, make sure both devices are connected to the same WiFi network.

We are looking forward to your reply.

Re: Problem with downloading local files

sg90 — Wed, 19 Apr 2017 13:02:26 GMT

Oh yes, sure.

My mobile's operation system is IPad Mini 4.

And my laptop is Windows 10.

On my tablet Spotify has version: 8.3.0.896.

And on my computer: 1.0.53.758.gde3fc4b2

All devices are connected to the same Wi-Fi network, and they are at the same account.