topic Re: App frozen in iOS (iPhone, iPad)

App frozen

Pratisk — Wed, 10 May 2017 14:40:52 GMT

1. I have a iPhone 5s
2. Spotify app is dark/black and cant be open or deleted.
3. Therfore I cant use it nor reinstall it, since I cant delete it.

Re: App frozen

ant0n1 — Wed, 10 May 2017 14:50:35 GMT

Hello Pratisk,

First try restarting your iPhone.

If restarting doesn't work, go to Settings > General > Usage or Settings > General > Storage & iCloud Usage > Manage Storage (under Storage), then select the Spotify app and tap "Delete App"

Let me know how it goes

Re: App frozen

Pratisk — Wed, 10 May 2017 15:08:27 GMT

Thanks!

It worked to delete it from the iCloud storage.