https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1709501#M78271 Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you. Sun, 11 Jun 2017 20:02:58 GMT krutilkova123 2017-06-11T20:02:58Z https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1709501#M78271 Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you. Sun, 11 Jun 2017 20:02:58 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1709501#M78271 krutilkova123 2017-06-11T20:02:58Z https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1712374#M78431 <DIV> <DIV>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12527948">@krutilkova123</a>!</DIV> <SPAN><BR />Welcome to the Spotify Community. There are a couple things that could have happened, we’ll help you get to the bottom of it.</SPAN></DIV> <P><SPAN>&nbsp;</SPAN></P> <UL> <LI><SPAN>Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.</SPAN></LI> <LI><SPAN>If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?</SPAN></LI> <LI><SPAN>If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow <A href="https://support.spotify.com/account_payment_help/solutions/do-i-have-an-additional-account/" target="_blank">this&nbsp;guide</A>&nbsp;in our FAQ to find out if you have a second account.</SPAN><SPAN><BR /></SPAN></LI> </UL> <P><SPAN>Let us know how it goes.</SPAN></P> Wed, 14 Jun 2017 22:08:52 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Premium/m-p/1712374#M78431 Maria_B 2017-06-14T22:08:52Z