topic Interfering with another user in iOS (iPhone, iPad)

Interfering with another user

djmenkveld — Mon, 19 Jun 2017 09:02:37 GMT

Hi,

For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press play over and over again. The app kept telling me that I was listening from another phone. As soon as I disconnected with the internet the problem was resolved. Now, last week I was cycling through Amsterdam with 4G and it happened again.

Now, today I changed my password and I'm hoping it helps.

Does this problem soon familiar?

Best, Dirk

Re: Interfering with another user

JamesHelps — Mon, 19 Jun 2017 12:59:25 GMT

Hi there,

The only way another user can control your Spotify is if they are logged into your account as Spotify Connect is only linked to the original account.

Re: Interfering with another user

dirty_harry192 — Mon, 19 Jun 2017 13:06:20 GMT

Hello,

I think it's the same problem as I have described here:

https://community.spotify.com/t5/Accounts/another-device-accesses-my-account/m-p/1714299#M279296

Best regards