topic Re: Car stereo problems in iOS (iPhone, iPad)

Car stereo problems

jma9507 — Tue, 04 Apr 2017 15:25:16 GMT

I have a pioneer AVH-x3800BHS car stereo that is capable of controlling spotify directly from the stereo via usb connection from my phone. Ever since yesterday when update 8.2.0 was released for iOS, I have not been able to use the spotify app. My girlfriends phone worked just fine because she hasn't update spotify on her iPhone yet. So it must be something about this new update, any suggestions?

Re: Car stereo problems

geekofnature — Wed, 05 Apr 2017 06:09:56 GMT

Sorry I don't have a solution but I am seeing the same issue mentioned but with the Pioneer AVH-x5800BHS model. I thought it was something that I had modified in my stereo settings but it is good to know someone else is having the same issue. USB connection worked fine before the 8.2.0 update to Spotify. Now when Spotify is selected as the AV input it does not load with the phone connected. If I find a solution I will reply again but so far all of the troubleshooting I have done does not help and I can't seem to roll back to an older version of Spotify on the iPhone.

Re: Car stereo problems

nlkesler — Wed, 05 Apr 2017 13:19:24 GMT

i am having the same issue with my AVH-X2800bs head unit

Re: Car stereo problems

TommySchee — Wed, 05 Apr 2017 13:37:27 GMT

I'm having the same issue with a Pioneer AVH-X391BHS. It does play when I use App Radio. I hate App Radio. Hopefully this gets fixed soon.

Re: Car stereo problems

Bocwilson — Wed, 05 Apr 2017 18:26:20 GMT

Same problem here just shows a blank screen and won't play Avh-x280bs

Re: Car stereo problems

CianZ — Wed, 05 Apr 2017 19:36:56 GMT

Yep, same problem here on the Pioneer AVH-X3800DAB
Just using the iPod app on the head unit in the mean time.

Re: Car stereo problems

DrGonzo99 — Thu, 06 Apr 2017 05:02:13 GMT

Yep same problem here with my pioneer avh-2800bhs. Everything worked fine until the 8.2.0 update. I'm so happy I found this thread. I've been going crazy trying to adjust different settings on my head unit thinking it was not working because of something I did. You can play Spotify through your iPod screen on your head unit. But I hope they fix this problem soon.

Re: Car stereo problems

Paolo85 — Thu, 06 Apr 2017 08:19:06 GMT

Me to I have a pioneer AVH-3800DAB. Does anyone know if there is a fix? I can use iPod mode and it plays Spotify. I can select Spotify as a source but nothing comes up

Re: Car stereo problems

nlkesler — Thu, 06 Apr 2017 16:52:29 GMT

Has anyone found a solution yet?

Re: Car stereo problems

DrGonzo99 — Thu, 06 Apr 2017 19:14:11 GMT

Not yet. But I spoke with Spotify and they suggested a few things. Nothing they suggested fixed the problem yet but I have one more suggestion to try. It seems our pioneer head units may need a firmware update. If you go to pioneerelectronics.com/firmware and enter your head unit model # it will give you the latest firmware update for your head unit. You will then need to download that update on a formatted (fat32) empty flash drive. Then connect flash drive to your head units USB and install new firmware update. I'm at work today but going to try this tomorrow and see if this is a fix. If anyone else wants to try this today, please let us know if it worked or not. Hope this will help.

Re: Car stereo problems

nlkesler — Thu, 06 Apr 2017 20:20:23 GMT

I'll give it a try but the firmware for my head unit says most up to date is July 2016 so I doubt it's that

Re: Car stereo problems

Paolo85 — Thu, 06 Apr 2017 21:26:29 GMT

The Australian pioneer website says there is no firmware update to my head unit. It also says not to install firmware from a different region.

Re: Car stereo problems

CianZ — Fri, 07 Apr 2017 01:29:37 GMT

I had an older firmware on my AVH-X3800DAB so I updated it. Still not fixed. I'm just going to assume we'll have to wait for the next Spotify update and hope they fix it then.

Re: Car stereo problems

Paolo85 — Fri, 07 Apr 2017 03:58:32 GMT

Looks like it.

Thanks for the info

Re: Car stereo problems

DrGonzo99 — Fri, 07 Apr 2017 05:46:06 GMT

Yes I updated my pioneer firmware and still no fix. I have a question for you all. When I click on devices on my phone when connected to head unit using USB it gives me one option of "dock connector". I don't ever remember it saying that before the 8.2.0 spotify update. If memory serves me I thought it would show me my pioneer model number when I would click on devices, not "dock connector". Do any of you remember what it showed before update when you clicked on devices on spotify app on your phone? Or am I just crazy and grasping at straws at this point lol?

Re: Car stereo problems

DrGonzo99 — Fri, 07 Apr 2017 09:57:44 GMT

Also maybe it would benefit us all if we all tweeted to spotifycares twitter account with our problem. I've been tweeting back and forth with them and they respond quickly with suggestions. Unfortunately none of these suggestions have fixed the problem. I've told them that there are plenty of us that I've found on a spotify discussion page with the same exact problem. Feel free to tweet spotifycares account yourself. The problem lies with their most recent 8.2.0 iOS spotify update. Hope it can be resolved.

Re: Car stereo problems

nlkesler — Fri, 07 Apr 2017 10:22:16 GMT

I've been trying this as well

Re: Car stereo problems

TommySchee — Fri, 07 Apr 2017 16:20:32 GMT

I sent a tweet and was told they don't officially support USB playback, but they would try and help.

Re: Car stereo problems

postalut — Fri, 07 Apr 2017 18:16:18 GMT

Having this issue on my AVH-X4800BS as well. Something in the 8.2.0 update broke. Whether or not they officially support USB playback (they do), I'm having this issue using bluetooth. If this is something they are unwilling to look into or something they are unwilling to fix, I'll take my business to Apple Music. I wouldn't even mind since it works better with my Apple Watch and my Pioneer head unit just as well, if not better.

Re: Car stereo problems

Mikebinoc — Tue, 11 Apr 2017 17:53:47 GMT

Unfortunately for me and maybe for everyone else with the same issue as all of us, updating the firmware did not help the problem. I have an avh2800 and updated from 8.15 to 8.18. Im thinking it is something to do with the latest ios update on iphone. Before that my spotify integration on my head unit was seemless and perfect with album art and all. Had it like that for about 6 months, then it just stopped playing. It's almost like it freezes. I press the volume and it shows the volume meter but I cant move or change it. Also no equalizer setting are available. But like the others have mentioned, all other souces on the unit work. Hope someone finds the solution to this.