Premium

brittbritt — Fri, 14 Jul 2017 13:40:05 GMT

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.

Re: Premium

Maria_B — Tue, 18 Jul 2017 02:18:54 GMT

Hey @Charlotte25

Welcome to the Spotify Community.

There are a couple things that could have happened, we’ll help you get to the bottom of it.

Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
If a log out/ log in doesn’t work check your inbox. Did you get a confirmation?
If you have your subscription confirmation and it’s still not appearing you may have created a second account and logged in the wrong account by accident. Please follow this guide in our FAQ to find out if you have a second account.

Let us know how it goes.

topic Premium in iOS (iPhone, iPad)

Premium

Re: Premium