topic Re: Premium issues in iOS (iPhone, iPad)

Premium issues

Woodkidd — Sat, 26 Aug 2017 05:14:11 GMT

Hello!

I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so it repeats my whole playlist, but when I try to repeat just one song, the icon doesn't even change to the one which does that. It's really annoying because now I'm stuck listening to my songs in order.

Any help is appreciated!

Re: Premium issues

Maxim — Sat, 26 Aug 2017 07:05:18 GMT

Hey @Woodkidd,

Can you please perform a reinstall of the Spotify app?

https://support.spotify.com/article/reinstallation-of-spotify/

That should fix it. 🙂

Re: Premium issues

Woodkidd — Sat, 26 Aug 2017 18:15:34 GMT

Oh my god thank you that helped! :') How didn't I think of that. Anyway, thank you!!