https://community.spotify.com/t5/iOS-iPhone-iPad/Black-screen-while-using/m-p/2276932#M82978 <P>I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only thing that helps me get out of the black and unresponsive screen is if someone sends me a text message, which I can click on to exit Spotify. Please help!</P> Wed, 27 Sep 2017 14:54:46 GMT Wildwegge 2017-09-27T14:54:46Z https://community.spotify.com/t5/iOS-iPhone-iPad/Black-screen-while-using/m-p/2276932#M82978 <P>I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only thing that helps me get out of the black and unresponsive screen is if someone sends me a text message, which I can click on to exit Spotify. Please help!</P> Wed, 27 Sep 2017 14:54:46 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Black-screen-while-using/m-p/2276932#M82978 Wildwegge 2017-09-27T14:54:46Z