Bluetooth/logout issues

Collector67 — Sat, 30 Sep 2017 17:42:11 GMT

Hi all

I am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone to try and reset it, Spotify logs me out. Very frustrating. Tried reinstalling with no change. Can anyone please offer me advice?

Re: Bluetooth/logout issues

Jack — Wed, 04 Oct 2017 14:44:56 GMT

Hey @Collector67, help's here!

If you've recently reinstalled the app fully, we can assume you're on the latest version of the app. To check, does your mobile device require any iOS updates? We'd recommend checking this in Settings > General > Software Update.

We'd also recommend checking the vehicle's dashboard for any firmware updates.

If you've done all this, and it's still not resolved, just let us know:

Your exact iPhone model
Your exact Spotify version
Your exact iOS version
The make and model of your car
The version of firmware in the vehicle's dashboard
If the connection fails before / after ignition, or both

Keep us posted!

topic Bluetooth/logout issues in iOS (iPhone, iPad)

Bluetooth/logout issues

Re: Bluetooth/logout issues