topic Re: Not working in iOS (iPhone, iPad)

Not working

SonicSpeedy — Sat, 30 Sep 2017 16:59:24 GMT

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to hear it just doesn't work! I can't press anything, and I have spotify on my computer but it works just fine, any help? Is it because my trial ended I can't listen to them anymore?

Re: Not working

jsannn — Sat, 30 Sep 2017 21:03:30 GMT

Hello @SonicSpeedy

When your trial ended, your account was reverted back to Spotify Free. Which means you can't download music for offline listening. There are some more restrictions while listening on mobile phone:

You can’t stream specific songs on demand, and you’re only able to skip a track 6 times per hour.
Sometimes you'll hear a mix of similar tracks from other artists to what you're playing.

You can check out the support article for additional information

Re: Not working

SonicSpeedy — Mon, 02 Oct 2017 19:34:14 GMT

jsannn wrote:
Hello @SonicSpeedy
When your trial ended, your account was reverted back to Spotify Free. Which means you can't download music for offline listening. There are some more restrictions while listening on mobile phone:
You can’t stream specific songs on demand, and you’re only able to skip a track 6 times per hour.
Sometimes you'll hear a mix of similar tracks from other artists to what you're playing.
You can check out the support article for additional information

So the music I had downloaded I can't access anymore?