iPhone gets HOT

alexandradamore — Tue, 16 May 2017 18:19:12 GMT

This started only a couple of days ago. I would listen to music on Spotify and my phone would begin getting really hot. Within 30 seconds of listening to a song I lose 10% battery. When going on any other app(fb/YouTube/snapchat) using internet I won't lose any percentage for the next 20 min. I tried reinstalling spotify , taking the phone case off, updating my iPhone, updating Spotify and nothing is working. The minute I turn it on my phone heats up! Help I need music!!

Re: iPhone gets HOT

Dreadfullydeep — Fri, 13 Oct 2017 11:39:49 GMT

I'm having the same problem. Tried reinstalling and turning off all background activity for all apps. Pls help!

Re: iPhone gets HOT

vikaspod — Fri, 13 Oct 2017 18:56:34 GMT

That might have more to do with your phone than Spotify 😕

Re: iPhone gets HOT

diggyz — Mon, 16 Oct 2017 08:01:47 GMT

No, its spotify.

{"app_name":"Spotify","timestamp":"2017-10-13 19:36:05.36 +0200","app_version":"8.4.22","slice_uuid":"C9BB3148-05ED-328C-AECC-CDDBC4348A71","adam_id":324684580,"build_version":"842200515","bundleID":"com.spotify.client","share_with_app_devs":false,"is_first_party":false,"bug_type":"202","os_version":"iPhone OS 11.1 (15B5078e)","incident_id":"CA021F16-D599-4ED2-8D53-53B938D447A8","name":"Spotify"}
Date/Time: 2017-10-13 19:33:37.497364 +0200
OS Version: iPhone OS 11.1 (Build 15B5078e)
Architecture: arm64
Report Version: 19

Command: Spotify
Path: /private/var/containers/Bundle/Application/4E79D267-F044-497B-BC53-5AB90D7D81AE/Spotify.app/Spotify
Version: 8.4.22 (842200515)
Parent: launchd [1]
PID: 1962

Event: cpu usage
CPU: 144s cpu time over 148 seconds (97% cpu average), exceeding limit of 80% cpu over 180 seconds
Action taken: none
Duration: 147.82s
Steps: 59

Hardware model: iPhone9,3
Active cpus: 2

Powerstats for: Spotify [1962]
UUID: C9BB3148-05ED-328C-AECC-CDDBC4348A71
Start time: 2017-10-13 19:35:22 +0200
End time: 2017-10-13 19:36:04 +0200
Microstackshots: 59 samples (100%)
Primary state: 47 samples Frontmost App, Kernel mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified
User Activity: 59 samples Idle, 0 samples Active
Power Source: 59 samples on Battery, 0 samples on AC
59 ??? (libsystem_pthread.dylib + 8988) [0x1843fc31c]
59 ??? (Spotify + 19717044) [0x1015bdbb4]
59 ??? (Spotify + 27162948) [0x101cd7944]
59 ??? (Spotify + 27162992) [0x101cd7970]
59 ??? (Spotify + 27163016) [0x101cd7988]
59 ??? (Spotify + 27163060) [0x101cd79b4]
59 ??? (Spotify + 27156824) [0x101cd6158]
41 ??? (libsystem_kernel.dylib + 20896) [0x1842cd1a0]
12 ??? (Spotify + 27165776) [0x101cd8450]
12 ??? (Spotify + 27149104) [0x101cd4330]
8 ??? (Spotify + 27149384) [0x101cd4448]
7 ??? (libsystem_kernel.dylib + 142968) [0x1842eae78]
1 <User mode>
1 ??? (libsystem_kernel.dylib + 142964) [0x1842eae74]
1 <User mode>
2 ??? (Spotify + 27149280) [0x101cd43e0]
2 <User mode>
2 ??? (Spotify + 27149360) [0x101cd4430]
2 ??? (Spotify + 27150484) [0x101cd4894]
2 <User mode>
2 ??? (Spotify + 27165540) [0x101cd8364]
2 ??? (Spotify + 27143548) [0x101cd2d7c]
2 ??? (Spotify + 25508804) [0x101b43bc4]
2 ??? (libsystem_pthread.dylib + 23076) [0x1843ffa24]
2 <User mode>
2 ??? (Spotify + 27165580) [0x101cd838c]
2 ??? (Spotify + 27143452) [0x101cd2d1c]
2 ??? (libsystem_pthread.dylib + 22600) [0x1843ff848]
2 <User mode>
2 ??? (Spotify + 27165360) [0x101cd82b0]
2 ??? (Spotify + 27156752) [0x101cd6110]
2 ??? (Spotify + 27156720) [0x101cd60f0]
2 ??? (Spotify + 21014560) [0x1016fa820]
2 ??? (Spotify + 21009700) [0x1016f9524]
2 ??? (Spotify + 21010228) [0x1016f9734]
2 ??? (libc++.1.dylib + 245744) [0x1839d7ff0]
2 <User mode>

Binary Images:
0x1002f0000 - ??? com.spotify.client 8.4.22 (842200515) <C9BB3148-05ED-328C-AECC-CDDBC4348A71> /private/var/containers/Bundle/Application/4E79D267-F044-497B-BC53-5AB90D7D81AE/Spotify.app/Spotify
0x18399c000 - 0x1839f5fff libc++.1.dylib <2C929C02-9BAF-3D0F-84A2-E636550AF33C> /usr/lib/libc++.1.dylib
0x1842c8000 - 0x1842effff libsystem_kernel.dylib <2D85F169-EEE7-36C4-8145-938BDEF80A7E> /usr/lib/system/libsystem_kernel.dylib
0x1843fa000 - 0x184409fff libsystem_pthread.dylib <80157CB2-8287-3E53-AFB0-00D8FC29211C> /usr/lib/system/libsystem_pthread.dylib

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