topic Re: Error 404 in iOS (iPhone, iPad)

Error 404

Christan — Sun, 22 Oct 2017 12:37:55 GMT

Can't log in at all. Tried a few of the suggestions from the help desk and nothing has worked.

Re: Error 404

Bethany_Dawn — Sun, 22 Oct 2017 18:07:48 GMT

Hi,

Are you able to duplicate what the error looks like with a screenshot + the fixes you already tried?

Re: Error 404

Christan — Sun, 22 Oct 2017 21:34:20 GMT

I tried logging in with Facebook and without Facebook. See attached. I deleted Spotify and downloaded it from the website. I also read to unclick my email under Facebook.

Re: Error 404

Bethany_Dawn — Mon, 23 Oct 2017 00:06:41 GMT

Looks like this was covered in a similar thread that might provide a fix.

I'd try what they logged as the solution and see if it helps. 🙂

https://community.spotify.com/t5/Accounts/Unable-to-log-in-error-code-404/td-p/1029941

Re: Error 404

Christan — Mon, 23 Oct 2017 00:38:41 GMT

Didn't work 😞

Re: Error 404

Bethany_Dawn — Mon, 23 Oct 2017 00:48:51 GMT

That's a bummer!

My best suggestion would be to do a live chat with a Spotify rep and see if they can access your account and walk you through.

Here's a quick link to get started.

https://support.spotify.com/us/contact-spotify-support/