topic Re: Error 408 in iOS (iPhone, iPad)

Error 408

wqnxy — Fri, 03 Nov 2017 22:32:07 GMT

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on application it says that country lsited on spotify and facebook do not match =[

Re: Error 408

jarredmorley — Mon, 06 Nov 2017 02:40:46 GMT

Hey wqnxy,

You normally only get Error 408 when you are using a free account and your country is not set correctly in your online profile.

Have a read at this topic which details how to update your country on your Spotify profile.

Let me know how you go?

Thanks 🙂

Jarred

Re: Error 408

wqnxy — Tue, 07 Nov 2017 09:36:59 GMT

It looks like your card is from a non-Spotify country.

Unfortunately we haven't launched in this country yet. You need to use a card issued in a Spotify launched market.

Sadly :<

Re: Error 408

jarredmorley — Tue, 07 Nov 2017 23:06:06 GMT

Ah that would explain it. Sorry about that!

What country are you currently located in?