topic Re: An error occurred Try again in iOS (iPhone, iPad)

An error occurred Try again

max1010 — Tue, 28 Nov 2017 21:34:55 GMT

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"

I've done everything in my power and it still no luck

Any ideas???

If not i will have to switch to apple music even though I already paid :'(

Re: An error occurred Try again

max1010 — Tue, 28 Nov 2017 21:40:46 GMT

Re: An error occurred Try again

Sebasty — Tue, 28 Nov 2017 21:45:00 GMT

Hey @max1010

There seems to be an issue affecting mobile and web players (both unusable). However, don't worry as Spotify is aware of the issues and is looking into it. Hopefully there is a fix available soon! 🙂

The desktop client, a computer client, works. Just letting you know. : )

Let me know if you have more questions!

Re: An error occurred Try again

max1010 — Tue, 28 Nov 2017 21:46:13 GMT

So im not the only one and this is effecting everyone?

Good to know im not the only one knee deep with silence

Re: An error occurred Try again

Sebasty — Tue, 28 Nov 2017 21:55:14 GMT

@max1010

Nah, you're not alone. 🙂

The web player is now working, for me at least (open.spotify.com, accessible via Edge, Chrome, Firefox, Opera). Hopefully the mobile client issue will be healed very soon too!