topic Re: Download Playlists Jumbled in iOS (iPhone, iPad)

Download Playlists Jumbled

MelBeasant — Tue, 12 Dec 2017 09:06:05 GMT

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens.

I have deleted and reinstalled and now got a new iPhone X as I thought my phone was the problem but it’s still the same.

Thanks

Meliissa

Re: Download Playlists Jumbled

MelBeasant — Tue, 12 Dec 2017 09:17:45 GMT

See what I mean!!

Re: Download Playlists Jumbled

Jayme88 — Wed, 13 Dec 2017 22:08:08 GMT

So what’s the deal? Mine is doing the same and no one has responded to the original post.

Re: Download Playlists Jumbled

MelBeasant — Thu, 14 Dec 2017 07:38:14 GMT

Yep not happy, Spotify seems impossible to contact and get help!

Re: Download Playlists Jumbled

atle991 — Fri, 15 Dec 2017 06:50:24 GMT

Same problem here. Can someone help us?

Re: Download Playlists Jumbled

Ray1324 — Fri, 15 Dec 2017 15:50:11 GMT

I am having this problem too and it is very frustrating. I have a family plan and I am contemplating canceling the subscription if I can't find out how to resolve this.

I would like to know how to avoid this with my i-phone.

Re: Download Playlists Jumbled

angibell — Fri, 15 Dec 2017 21:10:56 GMT

Mine is doing the same thing and I can't find anything online or on the Spotify site which addresses this problem. I just found a customer support "chat" feature so I'm waiting for a response now to my question of when the next update will be released. This is the last response I received:

"I understand that many users have reported this issue. Rest assured that the the developer team is currently working on this! They should be able to come up with the fix for your issue on the next update."

Re: Download Playlists Jumbled

IdeaMan — Sat, 16 Dec 2017 03:15:36 GMT

Same problem. Spotify doesn’t seem to be in much of a hurry to fix the problem. May need to cancel family plan and use something else.

Re: Download Playlists Jumbled

Swanny — Sat, 16 Dec 2017 03:20:55 GMT

Hey guys, this is definitely not right at all! I will escalate this issue up to find out if there is a known solution for this issue at the time.

In the mean time, please just make sure your Spotify app is kept up to date and iOS is on the latest version as well.

Re: Download Playlists Jumbled

IdeaMan — Sat, 16 Dec 2017 16:38:47 GMT

The app is up-to-date. All playlists are jumbled. Spotify needs to fix this ASAP!

Re: Download Playlists Jumbled

IdeaMan — Sat, 16 Dec 2017 16:48:20 GMT

Can’t even make playlists now. Spotify is completely useless right now.

Re: Download Playlists Jumbled

Swanny — Sun, 17 Dec 2017 02:01:06 GMT

Hi all, just an update to let you know there is an ongoing issues thread here. Any updates regarding this issue will be posted there.

Thanks for your patience! Fingers crossed it is sorted shortly.

Re: Download Playlists Jumbled

Gypsyflowergirl — Sun, 24 Dec 2017 23:17:40 GMT

I’m having the same problem and it makes playlists and searching almost impossible to use. I love Spotify but am thinking of looking for alternatives if this isn’t being fixed. My lists have been like this for months and I keep hoping updates will sort it

Re: Download Playlists Jumbled

Martinac71 — Thu, 04 Jan 2018 21:42:29 GMT

Exactly the same here. It’s ridiculous. I too am paying for a family. The kids are fine do I had to use theirs over Xmas at family gatherings. Pain in my neck with this now.

Re: Download Playlists Jumbled

Missyo51 — Thu, 25 Jan 2018 23:06:51 GMT

Any resolve with this issue?

Mine jumbled about 29 minutes ago

Should I cancel subscription?

Re: Download Playlists Jumbled

MelBeasant — Fri, 26 Jan 2018 22:59:06 GMT

Hi Missyo5,
No resolve yet, I’m just hoping they sort it out.Been around 3mnths now.Maybe cancel you subscription until they do.
Mel

Re: Download Playlists Jumbled

Gypsyflowergirl — Sat, 27 Jan 2018 01:50:06 GMT

Hi
Yes mine resolved by changing the text size in the settings of my iPhone 🙂