topic Re: [iOS] Lock Screen in iOS (iPhone, iPad)

[iOS] Lock Screen

user-removed — Fri, 23 Feb 2018 12:10:16 GMT

Hey guys, I'm having a constant problem for the last week. When I lock my phone with spotify still playing. I'm unable to control anything from the lock screen. I can't pause the song, skip to the next one or go back to a song. I have to physically unlock the phone and open up the application. It's also stuck and showing a song that isn't the one currently playing.

Re: [iOS] Lock Screen

phan_times — Fri, 23 Feb 2018 21:29:09 GMT

Hello @user-removed,

Just making sure you have tried these solutions. Are your permissions for Spotify allowed? Have you tried reinstalling the app? Does the app play music correctly and its your phone that shows the wrong song? Are you on the most updated Spotify?

Thanks for answering these. Hope this helps.

If this is the solution please mark it as Accept Solution.