https://community.spotify.com/t5/iOS-iPhone-iPad/Account/m-p/4454584#M99322 <P>I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have been paying for premium for about a year and have a substantial library and would be very disappointed if it was completely lost&nbsp;</P> Mon, 16 Apr 2018 17:00:11 GMT Zachfrew-us 2018-04-16T17:00:11Z https://community.spotify.com/t5/iOS-iPhone-iPad/Account/m-p/4454584#M99322 <P>I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have been paying for premium for about a year and have a substantial library and would be very disappointed if it was completely lost&nbsp;</P> Mon, 16 Apr 2018 17:00:11 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Account/m-p/4454584#M99322 Zachfrew-us 2018-04-16T17:00:11Z https://community.spotify.com/t5/iOS-iPhone-iPad/Account/m-p/4459586#M99524 <P>Hey,<BR /><BR />Thanks for reaching out, and welcome to the Community!<BR /><BR />I’m sorry to hear you're having trouble. I recommend checking out the <A href="https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/" target="_blank">”Problems logging in”</A> support article for more info.<BR /><BR />This should help clear things up!</P> Fri, 20 Apr 2018 16:28:41 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Account/m-p/4459586#M99524 user-removed 2018-04-20T16:28:41Z