topic Re: App interface in iOS (iPhone, iPad)

App interface

Pancholina — Thu, 12 Apr 2018 13:13:31 GMT

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone.

any suggestion on how i can get to the normal app interface again?

thanks!

Re: App interface

user-removed — Thu, 12 Apr 2018 13:38:29 GMT

Hey, thanks for letting me know!

Spotify is testing new features now. Here's some more information about why you might be seeing different features.

https://support.spotify.com/using_spotify/system_settings/why-am-i-seeing-different-features-than-my-friends/

To clearify that, a/b testing and install a Spotify beta app are not the same thing.

There is only limited percentage of users who have A/B tests on their accounts. Nevertheless, in this case, I will pass your feedback to the Spotify team.

And you may make a new account to see whether it has the A/B test or not. Then, if you want transfer all the music to new account, you can contact our support team for that.

Hope that helps 🙂

Music for you:
Check out "Intro: Grand Opening" on Spotify now!
spotify:track:1ZUhcJ9EXoyE27Y62TvLWE

Re: App interface

VictorLafond — Thu, 12 Apr 2018 20:00:00 GMT

Hey, I also get the new Interface, and I can't even see my saved songs, how can I go back ? Wanted to subscribe but if I can't even see my music on mobile there's no way i'm gonna subscribe.

Thanks.

Re: App interface

Pancholina — Fri, 13 Apr 2018 14:24:47 GMT

Hey! Thanks for your reply!

I am missing most of the feature that i use daily such as the browser button. I dont remember agreeing to be a feature tester. I would very much like the old layout back.

Thank you

Re: App interface

Pancholina — Fri, 20 Apr 2018 05:42:16 GMT

Unfortunately nothing has changed. Still I would like the old appearance back.

Thanks