topic Re: Update 8.4.49.364 Issues in iOS (iPhone, iPad)

Update 8.4.49.364 Issues

Citizen1 — Fri, 20 Apr 2018 16:58:43 GMT

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.

My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and downloaded it again and its still the same.

The icon at the bottom of the interface that says radio is gone and replaced with a premium icon that wants me to try it. And I don't want too! I just want my stations back and the ability to create more. I don't like this at all. Someone please help! I don't want to hear shuffled playlists of the same artist. The tech person said its a test of some sort but didn't say if it will end or return to normal. This sucks!

Re: Update 8.4.49.364 Issues

Citizen1 — Fri, 20 Apr 2018 17:10:07 GMT

The tech person said and I quote: "At this moment, there's no way get the old layout or interface.. we think this is a good idea... We're sorry that this means you're not able to use the app like you could before."

This is some **bleep**!

Re: Update 8.4.49.364 Issues

Keanu_C — Fri, 20 Apr 2018 21:48:55 GMT

Hey @Citizen1 Sorry for the inconvenience,

There might be a way to get your old version back but i cant guarantee that it might work but it doesnt hurt to try. Go to this link and it will tell you what you can do. Also a recommendation is to backup your files just incase something goes wrong while trying to get the older version

Let me know if it works out

Keanu_C

Re: Update 8.4.49.364 Issues

Cherrie — Mon, 23 Apr 2018 08:38:59 GMT

Hey There,

This happend to me too. I then decide to see if they have moved the 'Artist Radio' feature to premium, I have signed up to a 30 day trial and guess what... the feature came back as soon as I did this.

So it would seem they have moved this feature to paying customers only and removed it for the non paying customers, which is just awful! I just cant afford to pay £9.99 a month... SPOTIFY bring this feature back for non paying customers!

Re: Update 8.4.49.364 Issues

MattSuda — Mon, 30 Apr 2018 17:27:30 GMT

Are you a free user? It sounds like you have the new design in the mobile app for free users.

The free version of Spotify no longer has the radio feature.

https://support.spotify.com/using_spotify/the_basics/spotify-on-mobile/

Re: Update 8.4.49.364 Issues

Cherrie — Thu, 03 May 2018 12:08:03 GMT

Hey There,

Yes thanks for this, I found this out when I subscribed to the 30 x day free trial. I'm rather upset with Spotify for taking this feature away as this is the main reason I used the service.